;
  • Report:  #1127350

Complaint Review: Public Storage - Brooklyn New York

Reported By:
Lisa V Stokes - Brooklyn, New York,
Submitted:
Updated:

Public Storage
1250 Rockaway Parkway Brooklyn, 11201 New York, USA
Phone:
800-567-0759
Web:
www.publicstorage.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On February 19, 2014 I paid $400.00 to my public Storage with a remaining balance of $249 which I was going to pay of Monday. I called Monday after 12:00 noon and I was advised by Charese that my belongings were auctioned off for the total amount of $550.00.  Having dealt with this company for over 3 years.  I am dumbfounded because I lost over 70k of property.  The following items:

 

Bedroom set - 10k

4 flat screen tv - 4k

Apple desktop - 1,500

Video euipment - 8k

3 cameras - 11k

clothing, shoes, pocketbook - 30k

stereo equipment - 2k

Music studio equipment - 15k

Paintings - 4k

Dishes - 2k

End table and Coffee tables - 2k

My degrees

Screenplays

private documents

desk 900.00

They have always worked with me in the past.  I am so lost for words and lost my entire life for $550.00.  Please help me.

 

Thanks

 

Lisa V 



3 Updates & Rebuttals

Stacey

Texas,
Question

#2Consumer Comment

Sat, March 01, 2014

 What is the reason you had over 70k worth of items in storage for such a long period of time??? 30 grand for shoes and clothes???? Purses as well?? I have several Guccis, Kate Spade, Vuitton and Coach as well as Dooneys and I would never EVER put them in storage!  Screenplays and private documents??


Robert

Irvine,
California,
You should be dumbfounded...

#3Consumer Comment

Sat, March 01, 2014

I am not really sure what help you are looking for, because it appears you had a history of being delinquent.  Where just because they "worked" with you in the past doesn't mean they have to continue to work with you.  In fact if I was to guess they probably got tired of having to "work" with you and therfore used their legal rights and sold your storage unit for the back amount due.



Anyways, you are right anyone would be dumbfounded if they had over $70,000 worth of stuff and didn't think to sell even a single item to come up with the back amount due, and perhaps even cover several extra months.    You see most normal people would think "Hey...I have all of this stuff and if I just sell one thing I can cover my Storage rent for several months".  Now based on your "They always worked with me in the past" shows that there were some times you were probably caught up, you could have gotten access to your unit and sold one or two items.

Perhaps the reason you didn't do this is because your estimate is let's just say a bit exaggerated.   Or do you really want people to believe that you had not a penny to your name, but had $70,000 worth of stuff in storage? 

Several of your estimates are just too laughable.  With perhaps the biggest laugh is from your $30,000 for clothes and shoes.  

 


Ken

Colorado,
You do realize they were completely within their rights to do so, don't you?

#4Consumer Comment

Fri, February 28, 2014

It was nice of them to have worked with you, but a time comes when the contract is enforced.  Sorry for your property loss.

"They have always worked with me in the past." 

Sounds like this was a recurring problem.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//