On February 19, 2014 I paid $400.00 to my public Storage with a remaining balance of $249 which I was going to pay of Monday. I called Monday after 12:00 noon and I was advised by Charese that my belongings were auctioned off for the total amount of $550.00. Having dealt with this company for over 3 years. I am dumbfounded because I lost over 70k of property. The following items:
Bedroom set - 10k
4 flat screen tv - 4k
Apple desktop - 1,500
Video euipment - 8k
3 cameras - 11k
clothing, shoes, pocketbook - 30k
stereo equipment - 2k
Music studio equipment - 15k
Paintings - 4k
Dishes - 2k
End table and Coffee tables - 2k
My degrees
Screenplays
private documents
desk 900.00
They have always worked with me in the past. I am so lost for words and lost my entire life for $550.00. Please help me.
Thanks
Lisa V
Stacey
Texas,#2Consumer Comment
Sat, March 01, 2014
What is the reason you had over 70k worth of items in storage for such a long period of time??? 30 grand for shoes and clothes???? Purses as well?? I have several Guccis, Kate Spade, Vuitton and Coach as well as Dooneys and I would never EVER put them in storage! Screenplays and private documents??
Robert
Irvine,#3Consumer Comment
Sat, March 01, 2014
I am not really sure what help you are looking for, because it appears you had a history of being delinquent. Where just because they "worked" with you in the past doesn't mean they have to continue to work with you. In fact if I was to guess they probably got tired of having to "work" with you and therfore used their legal rights and sold your storage unit for the back amount due.
Anyways, you are right anyone would be dumbfounded if they had over $70,000 worth of stuff and didn't think to sell even a single item to come up with the back amount due, and perhaps even cover several extra months. You see most normal people would think "Hey...I have all of this stuff and if I just sell one thing I can cover my Storage rent for several months". Now based on your "They always worked with me in the past" shows that there were some times you were probably caught up, you could have gotten access to your unit and sold one or two items.
Perhaps the reason you didn't do this is because your estimate is let's just say a bit exaggerated. Or do you really want people to believe that you had not a penny to your name, but had $70,000 worth of stuff in storage?
Several of your estimates are just too laughable. With perhaps the biggest laugh is from your $30,000 for clothes and shoes.
Ken
Colorado,#4Consumer Comment
Fri, February 28, 2014
It was nice of them to have worked with you, but a time comes when the contract is enforced. Sorry for your property loss.
"They have always worked with me in the past."
Sounds like this was a recurring problem.