- Report: #1316464
Complaint Review: Public Storage - Seattle Washington
Reported By:
Not going to take it any more! -
Seattle, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Public Storage
10821 Lake City Way NE Seattle, 98125 Washington, USA
Phone:
2067721190
Web:
https://www.publicstorage.com/washington/self-storage-seattle-wa/98125-self-storage/2020?PID=PSLocal
Categories:
Business Rating:
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Public Storage Fire hazard, not secure, broken, dangerous, dirty, rude, no service Seattle Washington
The Lake City Way Public storage is in a word Ghetto. The girls who were working there when I came in were rude. they were running a scam where they were charging for a new lock and giving you a used one. GREAT I did call their GM over the bad service and scam.
Then I got a call from a customer service servey - ONLY it was the same girl running the scam doing a non company standard harassing confrontational phone call. Again I called the GM.
I was uncomfortable going in - I was uncomfortable calling and talking to this person I asked that somoene else come meet me while I remove my stuff the company would do no such thing and I continued to get calls from the office girl.
So when I came in to get my stuff it took THREE trips up to get the girl who had cut off my lock to come take off her lock YES with out a REASON she had decided to cut off my lock. then she left me there before I realized YOU CAN NOT OPEN MY DOOR>
The door is ply wood that's it a bit peice of plywood help on with a hing anyone with a screw driver could take off.
my "door" was actually set up in a place that made it so the hall door must be closed so my door could open. ONly the hall door was Broken... so I could not open my door.
The first month for 1$ is a scam as it is actually almost the smae price as the normal monthly price.
i CALLED AND ASKED THE gm TO CALL ME BACK AFTER I MOVED STUFF OUT HE NEVER DID
a year and a half later I called again and thought YA know what I should just post the rediculace door video.
Never do business with this location EVER it is a TRASHY DIRTY pooly mantained place with a rude staff and the reginal manager not only knows he did nothing to help.
