Pumpitoff Customer Relations
Sumter,#2UPDATE Employee
Sat, July 12, 2008
Dear Customer, On behalf of Pumppers Trust I would like to apologize for any inconvenience you experienced with regard to your purchase of our product. I assure you that corrective actions were taken to prevent this type of incident from happening in the future. Pumppers Trust prides itself on providing our customers with the best products and service. We know that customer service is the most important part of what we do and we must take responsibility when things go wrong. If your complaint has not been resolved to your satisfaction, please contact us at your earliest convenience and we will take action to meet your conditions of satisfaction with the utmost urgency. Eddie Hokett Customer Relations Pumppers Trust We have a complete desire to rectify any situation that concerns our customers. Please contact us at your convenience. Phone: 803.481.3190 Email: mrscleanpumpitoff.net
Jennifer
Manassas,#3Consumer Comment
Thu, October 06, 2005
I recently reported this as well. I had John Rogers come to my door asking questions about the car that I drove, where do I work, what do I do, am I home all the time and do I have a man leaving with me. I think this guy is up to no good. I'm a single mother of a 5 year old and live alone. I'm now scared and have my son sleeping in my room. I bought this stuff because I was told that it went to charity and took kids off the streets. I was told it is a tax break. It's all FAKE. I want my money back. This is crazy. I'm going to call my attorney today about this. Mrs. Gregg won't return my calls. If you go to the website it says nothing about this being for charity or anything for kids. I paid a total of $57 and $7 of that was Tax which this company is not in the state of Virginia and delivery in which the 27 year old guy brought it to my door. Never open your door to strangers and especially if it's an older person selling something there is something wrong and I think the guy may end up breaking into my house with all of those questions. His change he gave be back smelled like weed and I told him that and he said that he sells that too. I need help and need to get my money back for this crap which is no good and is a SCAM. Please help.
Valency
Detroit,#4UPDATE EX-employee responds
Sun, January 09, 2005
The company hires anybody that is willing to work like a dog for practically anything. I am very sorry for what happened to the customers, but the employee's were treated worse. I had to get outside help to deal with what I went through. I lost a friend. A couple of them ended up in jail because we thought what we were doing was legal. Everyone lied that had the power above us. We had 12 hour work days, little sleep and no contact with the outside world. I had to sneak just to call my family. I basically had to run away from Pumppers! They taught us how to be scam artist, con men, and I regret ever looking in the newspaper for that job. I am willing to talk to anyone that needs help on stopping this FAKE business. Just post your questions below! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. CLICK AND READ MORE.. and you will then learn all the bad things about this company and how they work. Take it from someone who knows. There are two sides of the story and the gentleman that conned this woman out of her check is my ex boyfriend james. Just please contact me so I can be of some help. yOU wont like what you hear but maybe we can put a stop to this horrid company. to make it even worse I wasn't even called by my first name... I was labled as where I am from Detroit. It was the most horrible experience ever. FED UP!!