PuppyFind Staff
Scottsdale,#2UPDATE Employee
Mon, July 21, 2014
Hello,
My name is Jessica and I am one of the Relation Mangers with PuppyFind.com.
I am sorry to hear about your negative experience.
With regard to the Review Policy on PuppyFind.com; Due to the abuse of the review system, such as breeders bashing other breeders, people using the system as a message board and other such fake reviews being posted, we have no other choice but to allow sellers to delete what they feel are invalid reviews.
It is possible that a seller may delete a review that could be considered valid, however, when this occurs PuppyFind.com staff will send out a request to both the buyer and the seller for additional documentation. This could include vet reports, copies of email communication, etc.
If supporting documentation is received from the buyer, the review could then be reinstated to the site so it is once again visible to the public.
If you have any questions about your specific experience, please don't hesitate to contact Customer Support.
Thank you,