- Report: #1434430
Complaint Review: PurCo Fleet Services/ Alamo Rental Car - Belgrade Montana
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PurCo Fleet Services/ Alamo Rental Car
Belgrade, Montana, United States
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PurCo Fleet Services/ Alamo Rental Car Alamo rental car/ PurCo fleet management rip off scam alert Belgrade Montana
My wife reserved our rental at Alamo in Bozeman MT airport so I hadn't read the reviews about this place before I picked up the car but stumbled onto them before returning it trying to find out some info on the return process. So I was well aware of the scams they are running there. I was well prepared, I took photos of the entire car with my phone before having to make the half mile hike back to the terminal to return the keys. I completely expected and was ready for what happened next.
A not so nice man named Bob from PurCo called to inform me of a claim on our car from a rock chip. I let him finish his speech and then informed him that not only was there no rock chip when we returned it I had PROOF that there was no rock chip or any other damage. I explained to the not so nice man that I was aware of there scam prior to returning it thanks to so many other dissatisfied customers filing complaints and writing bad reviews and I had a meticulous file of photos that would prove him wrong.
Two weeks later despite the fact that there was no damage to the vehicle I get a letter in the mail stating there was, a bill for it, and a plea to call him so we can "work it out". I plan on "working it out" and I have already forwarded my pics to Amex in case they try to charge our card any additional funds so they can be prosecuted for fraud. I am taking time from by busy day "working it out" by writing as many reviews as possible so others hopefully will avoid this place at least until new management is in place to get rid of this corrupt group of individuals at this location otherwise one would have to assume that all of Alamo rental operates under this corrupt culture.
