- Report: #1272155
Complaint Review: Pure Life Green Coffee - Tampa Florida
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Author Confirmed
Why?
Pure Life Green Coffee
PO Box 153201 Tampa, 33684 Florida, USA
Web:
https://www.purelifegreencoffee.com/
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Pure Life Green Coffee This company is a HUGE rip off! DON'T sign up for a sample. They will screw you over. Tampa Florida
I thought I was signing up for a free trial - and that was it.... Boy was I wrong.....
I don't know how they accessed my credit card and I truly believe I never gave it... I would never do that to get a sample.
Suddenly I am getting shipments monthly. I finally examine my credit cards and realize I am getting charged just over $160/month. WTF????
When I called the number on the bottle, it was for a UNIVERSITY!!!! Really???? I finally found the website and called that number. I was told then told I had the wrong number and they gave me the right number... WHEW.....
When I called I told the customer representative I kept receiving monthly shipments and didn't understand why. The customer representative told me that because I didn't contact them within 30 days after requesting the sample, I was now receiving monthly shipments and she gave me the last four digits of the card I used.... HOW DID THEY GET THAT INFO?! I never gave them that information.
When I told her to stop the shipments, the representative tried to convince me to reconsider and she would give me a 50% special. I made is abundantly clear I was not interested and to just cancel the ongoing orders. She then tried to convince me yet again to reconsider and she was giving me a "friends and family" pitch. Again, I made it perfectly clear I was not interested. I finally got her to stop the shipments and got my confirmation number.
I just hope shipments will really stop......
I am PRAYING a class action suit will come of this..... While I do care about the money I lost - more importantly I do care that others don't get scammed like I did.... I am one who pays attention to fine print... these guys are pieces of **** to the max.....
1 Updates & Rebuttals
tdraves580
Duncan,Oklahoma,
USA
You do give them your card # to get the sample
#2Consumer Comment
Mon, December 07, 2015
My mother and I both got samples from this company. You do have to pay them $1.00 to get the sample of coffee. You just forgot. If you look at your bank statement that month I'm sure you'll see the $1.00 charge. That's how they got your bank info.. And it does state that you have to call or email to cancel so you won't get anymore sent to you.
