- Report: #862256
Complaint Review: P.W. Minor - Batavia New York
Reported By:
Dave -
Hayfork, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
P.W. Minor
3 Treadeasy Ave, PO Box 678 Batavia, 14021 New York, United States of America
Phone:
1-800-333-4067
Web:
pwminor.com
Categories:
Business Rating:
(0)
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P.W. Minor $300 dollar unwearable shoes, poor workmanship, no attempt to even glue back together Batavia, New York
I paid around $300 dollars (including tax) for these workboots and within 6 months of normal wear, the soles separated from boot. Tried to glue back together, this worked for a few weeks, glued again -- got a few more weeks. Got fed up and returned them to Healthy Feet, where purchased. They sent them to P.W. Minor who claimed "unusual wear and tear". After several calls to customer service of both companies I had to ask them to be returned, they weren't even going to return them or a refund. When received they didn't even have the decency to at least slap some of their industrial strength glue on them. Will find a shoe repairman to try to sew the soles. I know high prices don't always mean better workmanship or customer service, but I've gotten better wear from $20 dollar shoes.
1 Updates & Rebuttals
P.W. Minor
Batavia,New York,
United States of America
We care, and we do take notice...
#2UPDATE Employee
Thu, January 17, 2013
P.W. Minor has been known as a high quality USA shoe manufacturer for over 150 years. Our reputation and our customer satisfaction is of the highest priority for us. We do not take quality issues lightly, and we absolutely do replace our products if there is ever a defect in our workmanship.
Since we have no way of knowing who you are by this post, if you would kindly provide proof of purchase and any correspondence you have regarding your interaction with us, I will be more than happy to personally review your request.
Also, please feel free to visit our website for more info regarding our products www.pwminor.com
