- Report: #1329449
Complaint Review: Pyramid Collection - Nationwide
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Author Not Confirmed
Why?
Pyramid Collection
Nationwide, USA
Phone:
1-877-756-1628
Web:
www.pyramidcollection.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pyramid Collection I too had placed an order with Pyramid Collection, when I few months later I noticed on my statements that I'd been charged 14.95$ per month for "VIP" membership. This is a total scam. I was told that I clicked or verified some form of agreement online to justify this membership, which I never did! I was told of a welcoming email sent to me to verify this, which I never received. I called Pyramid Collection to have these charges reversed and was given a forwarding number for a "partnership company" that says I authorized this membership. I rebutted this and told them to proove to me that I authorized this "club" membership charge. needless to say, I was quite angry and demanded a refund, or I would dispute it with my bank who would then reverse these monthly charges. The phone rep assured of a refund of these charges which will be monitored to see that this happens! Scam alert! denver colorado Nationwide
I too had placed an order 6 months ago with Pyramid Collection for 3-4 items. Upon checking my bank statement recently, I noticed that I've been being charged 14.95$ a month for the last 6 months to belong to a "VIP membership". This is a total scam. I was told by a phone rep for this company (which is in a "partnership" with Pyramid and many other retailers according to them) that I clicked or otherwise verified some form of agreement online with them via my Pyramid order to justify this membership, which I never did! I was told of a welcoming email, which I never received. I rebutted this testimony and told them to PROOVE I authorized any kind of club membership which I did NOT. Needless to say, I was quite angry and demended a refund, or I would go through my bank to dispute and reverse these monthly charges. I was assured by phone rep that the charges would be refunded to me, and believe me I will make sure that happens! SCAM ALERT!
