I too had placed an order 6 months ago with Pyramid Collection for 3-4 items. Upon checking my bank statement recently, I noticed that I've been being charged 14.95$ a month for the last 6 months to belong to a "VIP membership". This is a total scam. I was told by a phone rep for this company (which is in a "partnership" with Pyramid and many other retailers according to them) that I clicked or otherwise verified some form of agreement online with them via my Pyramid order to justify this membership, which I never did! I was told of a welcoming email, which I never received. I rebutted this testimony and told them to PROOVE I authorized any kind of club membership which I did NOT. Needless to say, I was quite angry and demended a refund, or I would go through my bank to dispute and reverse these monthly charges. I was assured by phone rep that the charges would be refunded to me, and believe me I will make sure that happens! SCAM ALERT!