- Report: #1310385
Complaint Review: Quality Towing - Westport Connecticut
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Quality Towing
271 Post Road East Westport, 06880 Connecticut, USA
Phone:
2039551150
Web:
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Quality Towing ; 271 Post Road East Westport CT 06880 ; Quality Gas ; Westport Auto Repair ; 1530 Post Road East Westport CT 06880 Thieving Dishonest Criminal Enterprise ! Westport Connecticut
My car was towed from a legal parking spot in front of a popular restaurant ( Harlan Social Norwalk ) for being there too long, even though I was patronizing the restaurant and spending money there. There was a phone # ONLY on the sign for the towing company. When I called to find out where my car was, I got an answering service who said they would call me back with the address- THEY DIDN'T. I waited alone late at night for a call back.
Finally, after several more calls by me, I got the address and took a cab to retrieve my STOLEN car. They DEMANDED $220.00 in cash and REFUSED to give me a receipt, stating that was their "policy." When I pointed out the police were in the street supervising road work and I refused to give $220 with no receipt, the manager came out and wrote up a receipt. All of a sudden, the price was $195.92, which I was told was because the manager was "feeling generous." What a hero!
Don't EVER buy gas here or have your car serviced here, don't ever park in front of the Ironworks or Harlan Social, and don't EVER have anything to do with these thieving crooks.
1 Updates & Rebuttals
Quality Towing & Auto Repair
Westport,Connecticut,
USA
Parked in 2 hour parking
#2REBUTTAL Owner of company
Thu, August 31, 2017
Customer was parked in a clearly marked 2 hour parking zone. The property management requested vehicle to be removed after 2 hours on video tape and marked by our drivers. The car was at our shop over 2 hours before customer called looking for it. That is at least a 4 hours before they returned to find their car missing. It's easy to point the finger at someone else rather then take responsibility for you own mistakes. We are not at fault and did nothing wrong. Quality Towing & Auto Repair
