- Report: #1512016
Complaint Review: QUANTUM - Chur, GR Switzerland
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Author Confirmed
Why?
QUANTUM
Reichsgasse 61 Chur, GR, 7000 Switzerland, Switzerland
Phone:
866-682-8479
Web:
VegX Skin Zen Serum
Categories:
Business Rating:
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QUANTUM Ordered VegX Skin Zen Serum using credit card for $4.95, company kept sending skin serum and eye serum at $100 a pop, even though I did not order it. Ran my credit card up to about $500 in charges Chur, GR Switzerland
I saw this advertisement on the internet about Skin Zen Collagen Retinol and Skin Zen eye serum. I wanted to try the products because the price was only $4.95 each. However, I did not know that this was only an introductory price. This company automatically sent me two more of the eye serum and two more of the Collagen cream. I did not know my credit card was being charged at approximately $100 a pop for each of these which was around $500.
I called 866-682-8479, spoke with a rep and I was told that I could not return the products. I cancelled and froze my credit card because they had used up the remaining credit I had on my card. Also, they would probably continued charging my card & I did not want my credit card company to charge me with an overlimit fee. I also wrote a letter to my credit card company informing them of what happened. Listen, I do not want any cream or eye serum that cost $100 or more.
I am posting this for anyone ordering from this company or any company to make sure that this is not an introductory price and they will automatically send products after that a very high price. After this experience, I will not be ordering anything from the internet. If I do, it will be with a company or store that I am familiar with.
