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  • Report:  #1220971

Complaint Review: Quest diagnostics - lubbock Texas

Reported By:
Bill - lubbock, Texas, USA
Submitted:
Updated:

Quest diagnostics
3417 20th. St. lubbock, 79410 Texas, USA
Phone:
806-791-1235
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

My doctor ordered routine labwork on me, to include a urinealysis. A week later I get a bill from Quest Diagnostics for $600.00. A note included said " Perhaps your doctor forgot to inform you a lab specimen had to be sent out of town to be tested. OK, this sounded very suspicious. I am a Registered Nurse, and Lubbock is a major medical center with a University of Texas medical school. There is no lab test known to medical science that cannot be run here. I looked up the code on the bill and it was for a urine culture. I then looked up medicare rules on billing. It is illegal for a laboritory to run one test on the basis of another without an order from the doctor. The doctor did not ask for a urine culture. For one thing this would indicate a bladder or urinary tract infection ( extremely rare in men ).And I did not have either one. I sent the bill back with my own note. I quoted the federal law and told them I was forwarding a copy to the medicare fraud dept. I never heard from them again.



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