- Report: #387883
Complaint Review: Quest Distribution LLC - East Hartford Connecticut
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Quest Distribution LLC
775 Silver Lane East Hartford, 06118-1256 Connecticut, U.S.A.
Phone:
860-568-0028
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Quest Distribution LLC Kirby vaccuums and Quest distribution stealing American's money everyday East Hartford Connecticut
I am a college student trying to earn money to go to school. I worked at stop n shop in the summer of 2008, until my job was cut due to cutbacks. At the time no jobs were available. I stumbled across an ad in the newspaper for quest distribution paying starting at $500 per week for cutsomer service.
At the interview, I was told by one of the managers SETH ROSZMAN that i would make $500 per week answering customer questions about cleaning products working 9am-5:30pm. I was told training would be paid by SETH ROSZMAN. But the manager above him named MATT O'CONNOR informed me that I wouldnt. Another manager in charge of setting up work for the new employees named CHARLIE O'CONNOR informed me that I was to perform 15 vaccuum demos per week. O'CONNOR claimed that I would make $500 per week even if I did not sell any vaccuums. I learned that ROZMAN, O'CONNOR, and O'CONNOR were corrupt, dishonest, shady, immoral and scummy individuals.
My first week I performed 20 demos. 5 more than the required 15. I actually performed even more, but was threatened and kicked out of numerous peoples houses when they found out QUEST DISTRIBUTION is really kirby vaccums. I told SETH ROSZMAN about this problem and he informed me that I wasnt trying hard enough. The reason this happend is the way kirby and QUEST get customers. They buy telemarketer lists and call people and tell them that they are quest distributions, a new cleaning service that just opened up in the area and is offering promotional free carpet cleanings. But when the people find out that it isnt a cleaning service but actually kirby vaccuums, they often times become irrate. On more than one instance I almost had to get the police involved because potential customers became irrate and almost violent when they found out I was from kirby and they had been lied to.
I decided to quit this company. I have morals and do not wish to work for dishonest corrupt individuals. I received a call from SETH ROSZMAN a day after I quit. ROSZMAN told me if I did not bring back the vaccuum cleaner he would make sure there would be a warrant out for my arrest. And I would be charged with a felony, and I would never be able to get another job or go back to school. I told him my situation and said when I turn my vaccuum in, MATT O'COONOR would give me my paycheck.
MATT O'CONNOR refused to pay me! He claimed I did not perform the demos. Even though I have my telephone records to prove otherwise because I was required to call him, SETH ROZMAN, or BRENDAN BROWN multiple times during each demo.
I contacted the department of labor and filed a complaint. But i was informed that they couldnt give me the money i am entitled to because they are a private sales company which has no laws protecting employees. The agent informed me that this is a common problem with kirby and nothing can be done to fix it because even though they border the line fo legal and illegal, they do not quite cross it. I do not kno what else to do. I am out $500 which I need in order to pay for my education.
Something need to be done to stop QUEST DISTRIBUTION and KIRBY VACCUUM COMPANY. This type of nonsense must be stopped. No one deserved to be in my situation and sadly KIRBY VACCUUMS and QUEST DISTRIBUTIONS repeat it over and over everyday.
Xxx
colchester, Connecticut
U.S.A.
At the interview, I was told by one of the managers SETH ROSZMAN that i would make $500 per week answering customer questions about cleaning products working 9am-5:30pm. I was told training would be paid by SETH ROSZMAN. But the manager above him named MATT O'CONNOR informed me that I wouldnt. Another manager in charge of setting up work for the new employees named CHARLIE O'CONNOR informed me that I was to perform 15 vaccuum demos per week. O'CONNOR claimed that I would make $500 per week even if I did not sell any vaccuums. I learned that ROZMAN, O'CONNOR, and O'CONNOR were corrupt, dishonest, shady, immoral and scummy individuals.
My first week I performed 20 demos. 5 more than the required 15. I actually performed even more, but was threatened and kicked out of numerous peoples houses when they found out QUEST DISTRIBUTION is really kirby vaccums. I told SETH ROSZMAN about this problem and he informed me that I wasnt trying hard enough. The reason this happend is the way kirby and QUEST get customers. They buy telemarketer lists and call people and tell them that they are quest distributions, a new cleaning service that just opened up in the area and is offering promotional free carpet cleanings. But when the people find out that it isnt a cleaning service but actually kirby vaccuums, they often times become irrate. On more than one instance I almost had to get the police involved because potential customers became irrate and almost violent when they found out I was from kirby and they had been lied to.
I decided to quit this company. I have morals and do not wish to work for dishonest corrupt individuals. I received a call from SETH ROSZMAN a day after I quit. ROSZMAN told me if I did not bring back the vaccuum cleaner he would make sure there would be a warrant out for my arrest. And I would be charged with a felony, and I would never be able to get another job or go back to school. I told him my situation and said when I turn my vaccuum in, MATT O'COONOR would give me my paycheck.
MATT O'CONNOR refused to pay me! He claimed I did not perform the demos. Even though I have my telephone records to prove otherwise because I was required to call him, SETH ROZMAN, or BRENDAN BROWN multiple times during each demo.
I contacted the department of labor and filed a complaint. But i was informed that they couldnt give me the money i am entitled to because they are a private sales company which has no laws protecting employees. The agent informed me that this is a common problem with kirby and nothing can be done to fix it because even though they border the line fo legal and illegal, they do not quite cross it. I do not kno what else to do. I am out $500 which I need in order to pay for my education.
Something need to be done to stop QUEST DISTRIBUTION and KIRBY VACCUUM COMPANY. This type of nonsense must be stopped. No one deserved to be in my situation and sadly KIRBY VACCUUMS and QUEST DISTRIBUTIONS repeat it over and over everyday.
Xxx
colchester, Connecticut
U.S.A.
3 Updates & Rebuttals
Charlie
Thomaston,Connecticut,
U.S.A.
well duh
#2UPDATE Employee
Thu, November 27, 2008
those vacuums belong to the distributer, there not your vacuums, they have every right to demand those vacuums back, and if you had done your job in those house you would have been able to overcome there objections about the company. Kirby advertizes a free carpet shampooing because american home owners are too lazy to watch a demonstration if we asked them too. As for charlie O conner, he's a self made millianare, he didn't do it by being a straight edge saint, and im sorry you had to see this side of kirby, but like i said, in this kind of country, no one gets anywhere by being a saint
Somewhatwicked
Marion,Indiana,
U.S.A.
It could have been worse.
#3UPDATE EX-employee responds
Thu, November 13, 2008
I actually sold 2 Kirbys..one the first day out and one the 2nd day...wow..1000.00 bucks in my pocket..500 bucks each...right? right? uhhhh wrong. They paid me 50.00 bucks for each one...RIPPED OFF!!!! U know they know where they can put the vacuum I displayed....yep..right up there. They had to come pick it up too..I wasn't about to waste any more time or gas on the cheaters....they gave me the same threat..if you don't bring it back..yada yada yada,,, Told them they had 2 hours to pick it up at my house OR.....it will be parked on the white line in the middle of the hiway that runs in front...took them about 32 mins to get there...haha
David P
Pomona,California,
U.S.A.
boo hoo
#4Consumer Suggestion
Wed, November 12, 2008
you're out 500 bucks, you got to undrstand young man the rules of business, if a vacccum is not sold the company dosen't make any money either. i am not a collage grad like you but even i understand that. so before you go calling people names, don't ask for free money, earn it.
