Joe
Platteville,#2Consumer Suggestion
Fri, October 21, 2005
I posted this on the other Quest Health Club complaint..maybe it'll help you too. Seems to me that if you signed up for one service but did not get access to it, you could put in a small claim suit for damages of at least the value of the pool. Some states do and some states don't require a lifeguard. There are specific requirements for life-saving equipment and I would suggest looking them up and then sneaking your camera in to snap photos of the missing equipment. Also I would suggest sneaking in for a sample of the water and take it to someone qualified to see if it is within tolerances or requirements for chemicals, Ph, and all that. As for slippery...that's pretty subjective and if you didn't already fall down, not likely to fly in a court. If you did fall, then by all means visit a medical facility and make a report..and then bring that to court too. Then and only then do you have evidence. Also...were those promises in writing? Get a copy of something that said that renovations were being done AND how long they would last. If the health department forbade entry, then there would be a report somewhere to show why this is the case. Get that. Health department reports are subject to the freedom of information act and you can get a copy of the report, if there is one. First, however, demand to see it from the club. Go into small claims armed with this evidence and you will likely win.
Jean
Fargo,#3Consumer Comment
Fri, October 21, 2005
If you paid by creditcard...call your credit card company to see what they can do to assist you...if you paid for a year of membership they should still have time under the regulations to assist you...i make no guarantees but it is worth a shot.