Julie
Old Hickory,#2Author of original report
Tue, December 29, 2009
I have received an offer from Quibids to make good on the bids that I lost on the device. Hopefully they will follow through and allow me to purchase the item at Buy It Now. I would still caution anyone using the site to place bids at 5 seconds left instead of waiting due to problems that can occur with internet service lagging. Otherwise, have plenty of bids ready and enough time that you don't have to leave your computer for anything. Happy Bidding!
J4me
Oklahoma City,#3UPDATE Employee
Tue, December 29, 2009
I'm sorry you had a negative experience. We pride ourselves on our moral and ethical business tactics and want to give our customers the best deals possible while providing a fun and exciting, fast-paced auction. As anyone should do, please read up on our company, the business model and how we work before participating in any auction. It would have been beneficial for you to start in a beginner's auction in this instance - start out small and go from there. We also have a QuiBids101 section that offers information, tips & suggestions for participating in our auctions. We advise everyone to look through it and to exercise the Buy it Now so you don't have to go away empty-handed. You mentioned you knew about this feature - in this instance, it should've been taken advantage of.
Time: It runs out when no one bids. We add time to the clock when each bid is placed for a few reasons. First, without a timer reset, we would never collect enough bids back to cover our costs and therefore wouldn't be able to provide great deals to our users like we are currently able to. In addition, we want to give each user enough time to make a decision to bid instead of it being an impulse decision where there isn't enough time to think through their decision. This is explained in our Help section on the site. If there ever seems to be a problem with an auction or the time, feel free to contact us at [email protected]. Thank you for your time.
Jill