March 5th, my son locked himself out of the home, he had the neightbor call for a locksmith. The kids was outside playing when the tech drove up. The tech told my son that he will not be able to unlock the front door. He would go thru the garage, the tech did not ask for Adult or ask for my son's ID. The tech over charge my son, when he could have gone thru the front door. The tech took advantage of the situation. I would like 140.00 back, i am unemployeed.. The Tech would not take a credit card, just cash only.
I have called the company 5 times, each rep said they are a manager. By law they are not suppose too claim to be a manager, when they are just a rep. Each time I called each rep was very rude and dispectful.