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  • Report:  #814592

Complaint Review: Quicken Loans - Internet

Reported By:
Highlands Ranch CO resident asking - Highlands Ranch, Colorado, United States of America
Submitted:
Updated:

Quicken Loans
1050 Woodward Avenue, Detroit, MI 48226-1906 Internet, United States of America
Phone:
800-226-60308 x 31349
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
12-13-11 Quicken loan rep called me back after sending a closing fee detail of my requested refinance since they didn't have the guts to send me a legititmate good faith estimate (Said only after you lock with us will we send you a GFE) and once I said we found a better deal of .50 % less interest, no points, $2400 less in closing fees and closing in 10 business days he began arguing with me of how there was no way someone else could offer that rate and how there was no way they could close that fast and how I am being lied too etc...etc...etc...I litterally had to hang up on him as he would't accept my response that this was true (which it is true since we closed 6 days after that).  But 2 day after that on the 13th another Quickloan rep calls me in response to our inquiry.  I told him not only have we already been contacted by Quicken (which was a total surprise to him...they don"t even know who they have contacted yet) and he began asking for an opportunity for another set of eyes to look over our "GFE" (something they won't put into writting) just so we know we are getting the best deal.. Boy am I glad he's looking out for me!!!!  This company is big and does a lot of radio advertising, but they are out of thier league and giving you far from the best deal.  Shop around-a lot.


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