Complaint Review: Quiznos Sub - Stanton California

No one was twisting your arm to buy anything when you found out your "free" sub wasn't available to you. It'd be an entirely different matter if you got into the store, found out the store wasn't participating and they INSISTED that you buy something regardless. That didn't happen, did it? No, you had the option to maybe take the opportunity to try something else or leave, so you chose to leave. As for being asked if you were buying anything, I'll point out here what some others seem to have missed; you say your father went in FIRST. You followed shortly after. The staff have no reason to believe that you and your father were connected in any way, shape or form. To them, you were a completely unique customer. If some Joe Blow walks in off the street and appears to just be "schnoring" off a condiment table, I'd be asking questions too. There are street people who practically survive off of the "little extras" provided by restaurants and fast food places. Granted, a better approach would have been "Excuse me? If you're ready to order, I can help you right over here." or something to that effect. That would have separated a legit customer from a freeloader. But then, you were just there for the "free" anyway, weren't you?

As written by someone else below your comment franchisees are not required to honor all coupons. I do understand if what you say is really true that this lady said things to you in the wrong way. This is horrible customer service. In this particular promotion Quiznos was not very bright to assume that every franchisee was so in love with them, and was just waiting in line to give away their product with out franchiser/franchisee agreement on suitable reimbursement from the Corp. headquarters. One quick question for you. Did you ever take the time to think who it was that would be paying for your free sub? If you receive something free you should understand to ask about the promotion, or look around to see if there is a sign present concerning the special. After all nothing in this world is free. If I were you I would be cautious myself about anything that is given to you completely free. Strings can be attached. Do not assume that you are the only person on the planet. Always respect other people, and you should be respected:)

I worked for a guy who thought they were a great idea. The people swamped the place for their FREE services. As soon as the FREE was done, so were the "customers" who used the offers. The mechanics made their full commissions on all that FREE work too...15% of FREE! People looking for FREE, are willing to pay that amount. Reread the OP's tale. As soon as he/she found out it wasn't FREE, the OP was out of there. I still love how the OP considered getting something for FREE to be the same as paying for it.

I worked for a guy who thought they were a great idea. The people swamped the place for their FREE services. As soon as the FREE was done, so were the "customers" who used the offers. The mechanics made their full commissions on all that FREE work too...15% of FREE! People looking for FREE, are willing to pay that amount. Reread the OP's tale. As soon as he/she found out it wasn't FREE, the OP was out of there. I still love how the OP considered getting something for FREE to be the same as paying for it.

I worked for a guy who thought they were a great idea. The people swamped the place for their FREE services. As soon as the FREE was done, so were the "customers" who used the offers. The mechanics made their full commissions on all that FREE work too...15% of FREE! People looking for FREE, are willing to pay that amount. Reread the OP's tale. As soon as he/she found out it wasn't FREE, the OP was out of there. I still love how the OP considered getting something for FREE to be the same as paying for it.

I worked for a guy who thought they were a great idea. The people swamped the place for their FREE services. As soon as the FREE was done, so were the "customers" who used the offers. The mechanics made their full commissions on all that FREE work too...15% of FREE! People looking for FREE, are willing to pay that amount. Reread the OP's tale. As soon as he/she found out it wasn't FREE, the OP was out of there. I still love how the OP considered getting something for FREE to be the same as paying for it.

After receiving the Million Subs promotion coupon, I went to four Quiznos locations only to find that not a single one participated in the promotion. Several friends in other states reported similar experiences. This was a scam to drive traffic to the stores but many franchise owners (yes, they can refuse to participate) did not participate. I for one had never eaten a Quiznos sub, usually going to Blimpie, and after this experience, don't intend to spend any of my hard earned money at any Quiznos. Short sighted franchise owners turned a marketing opportunity and a chance to earn a loyal customer into an experience sure to drive customers away and generate lots of negative publicity. Good for them!

Am I going to buy anything (As if I went in there to take the condiments for free) I was like..YES..I AM HERE TO BUY SOMETHING" Ummm...no you were NOT there to buy anyhing. You left as soon as you found out the food would not be FREE.

What does a person's race have to do with this? You were not treated bad from the moment you walked in. You were getting condiments and neither of you had even ordered yet. These are not free to the store and the question of if you were going to order something was appropriate. Also, it is up to individual locations as to if they will accept specific coupons or not.

What does a person's race have to do with this? You were not treated bad from the moment you walked in. You were getting condiments and neither of you had even ordered yet. These are not free to the store and the question of if you were going to order something was appropriate. Also, it is up to individual locations as to if they will accept specific coupons or not.

What does a person's race have to do with this? You were not treated bad from the moment you walked in. You were getting condiments and neither of you had even ordered yet. These are not free to the store and the question of if you were going to order something was appropriate. Also, it is up to individual locations as to if they will accept specific coupons or not.

Franchise owned fast food restaurants are not obligated to honor discount or free food coupons as they are not owned and operated by the corporate office. Many times you will see on television commercials and print ads the words "participating locations". If a franchise lccation does not want to participate, they do not have to particpate in a particular promotion. Regarding the condiments, the staff at the franchise restaurant have the right to limit napkins and condiments as they have to pay for those supplies. The corporate office of Quiznos does not give the franchise locations free condiments, free bread, etc.

Franchise owned fast food restaurants are not obligated to honor discount or free food coupons as they are not owned and operated by the corporate office. Many times you will see on television commercials and print ads the words "participating locations". If a franchise lccation does not want to participate, they do not have to particpate in a particular promotion. Regarding the condiments, the staff at the franchise restaurant have the right to limit napkins and condiments as they have to pay for those supplies. The corporate office of Quiznos does not give the franchise locations free condiments, free bread, etc.

Franchise owned fast food restaurants are not obligated to honor discount or free food coupons as they are not owned and operated by the corporate office. Many times you will see on television commercials and print ads the words "participating locations". If a franchise lccation does not want to participate, they do not have to particpate in a particular promotion. Regarding the condiments, the staff at the franchise restaurant have the right to limit napkins and condiments as they have to pay for those supplies. The corporate office of Quiznos does not give the franchise locations free condiments, free bread, etc.