they took 96.00 out of my bank without my permission and never recieved a product. There was no email sent tp me explaining the withdrawal. I never gave permission for this. I have called and emailed for cancellation and refunds and they will not respond or confirm. All I did was order a "free trial" "with no obligations" and " only pay shipment". I paid 4.99 shipment. I recieved product and realized it is garbage. I never reordered. In 2 weeks, 96.00 was taken out of my account with no explanation. I never never signed anything to have this and its a lie. I have never recieved a refund and never recieved anything for 96.00 that I never ordered. Please help