- Report: #1331087
Complaint Review: Radiant Skin - Santa Ana California
-
Author Not Confirmed
Why?
Radiant Skin
Santa Ana, California, USA
Phone:
877-801-5591
Web:
radiant skin.
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Radiant Skin Luscious Youth AKA Luscious Youth Fraudulently charged my credit card with price of two products without my knowledge; sent products to me without my ordering them. Santa Ana California
On my computer, I ordered samples of two beauty creams: one eye cream and one anti-aging serum from Radiant Skin and Luscious Youth. I did not receive these samples Instead, I received full-sized products, without having ordered them. And my credit card was charged with two large amounts - two separate charges from the two different companies named above.
I asked the assistance of my credit card company and they confronted them on the telephone - a three way conversation. It was a lengthy call. The credit card company filed a dispute against the two companies who sent me the products unauthorized (in actuality, it is all one company).
The "supervisor" was very rude and, during the conversation offered 35%, then later on 50% and further on offered 75% refund. When I refused these offers and I decided to let my credit card company handle the dispute, the supervisor hung up, cancelling the telephone connection.
I was satisfied with the support I received from my credit card company.
