Melissa
Carbondale,#2Author of original report
Tue, July 26, 2005
Hey everyone I just wanted to thank every person who added to this site so many helpful hints and ways of getting my money back. It took about a month to do, but as of last week, I have all of my money credited back into my accounts. I contacted the attorney general of illinois and florida, BBB, had an attorney write a complaint letter, both credit cards that I used and Division of Consumer of Florida. I also wrote a letter specifically stating dates, times and names of everyone I talked to as well as my complaint to Gina Johns. I also faxed with the letter a copy of my terms and conditions which did not state anywhere that I could not receive a refund. I tried contacting her numerous times and left many messages on her machine. I also faxed her this letter two times!! I threatened to take legal action if I did not receive all of my money back in ten business days. I have not received any written information, but my money is back and is secure!! Her fax number is 954-568-3847. Her phone is 954-630-9449 which an operator will come on and you just ask to speak to Gina Johns. I hope this works for everyone else. Have faith. Hopefully the attorney generals will nail these people for all they are worth!!!