Michele
Griswold,#2Consumer Suggestion
Tue, August 05, 2003
actually went on the hell trip - and came back determined and angry to get back the money I wasted! I sent a lengthy ripoff report (which is posted on this site) to my Attny General Richard Blumenthal and the Commissioner of the Florida Department of Consumer Services Mr Charles H Bronson and, of course, Ramada Plaza Resorts. I did get $1200 which is better than nothing!!! They refunded me the initial trip charges of $598 per person. I am thrilled and wanted to share the information with you and hopefully you can have the same luck I did. Hey - I got this all done within a MONTH! Call the Florida DACS first they are extremely helpful!!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Florida Department of Agriculture & Consumer Services Charles H Bronson, Commissioner Division of Consumer Services 407 S Calhoun St Tallahassee, Florida 32399-0800 1-800-HELP-FLA www.800helpusa.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramada Plaza Resorts 2419 E Commercial Blvd Fort Lauderdale FL 33308 telephone: 954-630-9449 Leslie Maynard - Compliance Department Manager Gina Johns (or Jones) - Admin Asst to VP Mr Lambert - VP Ramada Plaza Resorts Mr Lambert's personal fax: 954-331-4180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Don't give up! I returned from this hell trip on February 16th and had a refund by March 11th!! In addition, within their own literature, it states that you have a s day window to cancel - so if you called back within that time frame then they have to refund you. They claim all the phone conversations are taped - ask to hear it. What happened to me was they couldn't provide the tapes which just made it all the more sweeter. Contact the FL Dept of Ag at the number above. They are terrific people and are very eager to help you. They have been trying to shut down this operation for years. Good luck!