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  • Report:  #36792

Complaint Review: RAMADA PLAZA RESORTS - Fort Lauderdale FLORIDA

Reported By:
- Cusco, South America,
Submitted:
Updated:

RAMADA PLAZA RESORTS
2419 E.COMMERCIAL BLVD.SUITE 1000 Fort Lauderdale, FLORIDA, U.S.A.
Phone:
727-5354587
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Some months ago I was looking at intenet for a vaccation trip, so I entred at Ramada web site www.ramadavacation.com and I fill a form where I include my celular fone and my e-mail.

The last friday 29 November, I was surprised witrh a phone call, to give me a 70% discount in a travel package for 2 persons to Florida-Bahamas with a cost of 698 dollars.

At fisrt I think it was wonderful and I give them my number of my visa card, that is an electronic card for using in the ATM, not a credit-card, so they made the charge in it, also I din't give my password's card. However in less than one hour I was worried about this company, so I call to my bank to retain my money, also I call to the Ramada Resorts to cancel the transaction, but they said to me that they couldn't do it.

Now I have a charge in my bank account, but it delays 8 days, because its an international charge.

I want to now if I have the opportunity to recover my money. Because I didn't receive anything, and I don't want the package becuase I read that this company is a fraud.

So I want to obtain any document of a state organization that can't help me here to demonstrate that this company is a fraud.

Thanks in advance,

P.D. Sorry for my english

Evelyn

Cusco, Peru


2 Updates & Rebuttals

Fredy

San Salvador,
Central America,
El Salvador
Refund

#2Consumer Suggestion

Mon, December 16, 2002

yo tambien recib esa llamada gracias a Dios no contest inmediatamente.... investigu un poco (como dicen... cuando algo parece demasiado bueno para ser verdad... generalmente, no lo es) y encontr ese sitio, espero lo encuentres til ahi aparecen los nos. de fax del vice-presidente de esa compaia, los pasos que tienes que hacer y las razones que tienes que dar... suerte....


Not returnable!!!

#30

Tue, December 03, 2002

Well, I forgot to comment that this company send my a fax where they didn't include that their package is not returnable. So I call today to try to cancel again the transaction, but they said to me that it's impossible, I argue that they didn't tell me that the money wasn't returnable, but they told me that they said it to me at the phone call. I'm asking for a new fax, where they tell me that my complaint is not available. I hope somebody could help me.

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