Wendy
Reynoldsburg,#2Consumer Suggestion
Sun, June 15, 2003
I am following up with everyone on my refund chase. I have gotten my refund as of the first week of June, just after I posted the last update with Corporate's phone number. I want you all to know that I left a message for Mr. Dan Lambert and that very same day got a response from his secretary stating that our refund check had been mailed out along with the check number to be expecting. I received the check two days after that. I was also communicating back and forth with Susan Windham of Carnival Cruise Lines, who seems to be in contact with these people. She also received an email from this secretary and it was carbon copied to Mr. Lambert (vice president) and Mr. Varillo (president) stating that everything was taken care of and we would be getting our refund. I just wanted you all to know that if you follow my previous request to call the Corporate phone number and ask to speak to his secretary or leave him a voicemail....you should get your refund back. If you state that you will notify the Attorney General and Florida Consumer Affairs and also mention Susan Windham of Carnival Cruise Lines....I'm sure they will become a little nicer to you. Hope this helps, it helped us! Good luck to those of you chasing your refund/monies owed! Don't back down until you get what is yours!