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  • Report:  #13338

Complaint Review: Ramada Plaza Resorts - Ft Lauderdale Florida

Reported By:
- Rapid City, SD,
Submitted:
Updated:

Ramada Plaza Resorts
2419 E. Commercial Road Ft Lauderdale, 33308 Florida, U.S.A.
Phone:
800-203-9783
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I got into the same pushy phone exchange one year ago. Now I am in the same spot as many who have written to you regarding Ramada Plaza Resorts. I received a letter offering a vacation in Florida and a Cruise for a downpayment of $698 which I charged to my Master Card. I still owe a balance of about $399. Last week, I went on line to see if they had a web site so I could book my trip online hopefully - cuz I did not enjoy talking to them on the phone at all. Of course, I ran into this bad business website and saw all these complaints and now I am afraid to give them any more money. I called their customer service and they refused to refund my money - saying that they are able to keep the money in exchange for "holding our trip" ... when I hadn't even booked any date yet! The rep's name was Henry. I told him I would contact my states attorneys office. Which didn't phase him. I am very nervous. I just want our hard earned money back. I don't feel comfortable giving them more money hoping that the vacation will be good. How can we take such a risk when - according to these other letters they could send me requests for even more money, beyond what I paid and the $399 i still owe? PLEASE HELP. I HAVE TWO SONS IN COLLEGE, MEDICAL BILLS AND I WORK SO HARD RUNNING A DAY CARE CENTER... I CAN'T STAND BY AND LET SOMEONE STEAL LIKE THIS. PLEASE HELP. (SHOULD THERE BE ANY SAFETY IN TAKING THE TRIP (ONCE FOREWARNED WITH THE PROPER PRECAUTIONS... PLEASE TELL ME.)

Click here to read other Rip-off Reports on Ramada



1 Updates & Rebuttals

Diana

Columbia,
Maryland,
Get em back

#2Consumer Suggestion

Wed, July 10, 2002

Here's what I have decided to do, if after my attempts at receiving a refund are futile. I WILL go to Ft. Lauderdale, to the timeshare meeting and be the loudest protester they've ever had. I have already written to Mr.Lambert and let him know my intentions. I will take with me, all of the letters on this website. I will be sure to make it very clear what a RIP OFF the "vacation" actually is.

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