I placed an order believing I could try the product for just $3.95 shipping. As soon as I placed the order I checked on the terms and conditions and realized that it was a "subscription" and I would be billed $97.00. I emailed back and cancelled the order. Sent 2 emails requesting it be cancelled AND also told the lady who called me to try to get me to order another product that I want it cancelled. She said, "the line is bad" and promptly hung up on me. The prodcut came anyway. I then called to cancel it along with any future orders, and attempted to get an RMA so I could return it. They told me I would have to pay a $40.00 return handling fee for something I attempted to cancel and had not even opened, in addition to return shipping fees. This company is a total scam.