- Report: #1301817
Complaint Review: RAPID FULFILLMENT - PACOIMA California
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Author Not Confirmed
Why?
RAPID FULFILLMENT
12924 PIERCE STREET PACOIMA, 91331 California, USA
Phone:
855-715-7775
Web:
BEAUTYIMPRESSIONS.NET
Categories:
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RAPID FULFILLMENT, NOUVA FRESH SKIN CARE, BEAUTY IMPRESSIONS, PREMA BEAUTY CREATIONS USE OF MULTIPLE COMPANY NAMES TO RIP YOU OFF PACOIMA California
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I saw their ad and it stated you could order Skin Element cream sample for $3.95 shipping also they would add the Eye Vibe serum for an additional .99 if I ordered now. I didn't even order it, I just clicked on it to see what it was. When email notification came it said thanks for orderding both. That was April 11 and I got the order like April 15.
Today April 25 I checked my bank account to find that I had been charged $97.83. I called the number associated with the debit and reached Rapid Fulfillment in Pacoima, CA. When I explained that I paid for the shipping on a sample and it showed $3.95 for payment, why then did they enter a debit for $97.83? I was told i was past the 14 day trial and would have to pay for the full 30 day supply that they sent me. I stated that was not what the ad said and I deid't want their product other than the sample I paid for. I was told if i wanted to return the product they would give me only $77.00 back because there was a $20.00 restocking fee.
When I was searching for something else on my bank statement I saw not only one charge for the sample of EyeVibe and Skin Element, but 2 charges for each from two seperate companies and one of the Skin Element charges was even higher at $4.95. This all the information I came across trying to remedy this problem with Skin Element. These are charges on my bank statement for April 11, 2016.
NOUVA FRESH SKIN CARE 855-7157775 NJ $97.83 for Skin Element
NOUVA FRESH SKIN CARE 855-7157775 NJ $3.95 for Skin Element sample
PREMA BEAUTY CREATIONS M 855-274-7931 NJ .99 for Eye Vibe sample
PREMA BEAUTY CREATIONS M 855-274-7931 NJ $4.95 Skin Element sample
PREMA BEAUTY CREATIONS M 855-274-7931 NJ .99 for Eye Vibe sample
As you can see the charged me for the samples twice and then charge me for a 30 day supply according to them that I never requested and want to charge me $20 to get it back. It is a scam to get that $20 fee to return the items.
