;
  • Report:  #297839

Complaint Review: Razoreye Media Group - Calgary, Alberta, Nationwide

Reported By:
- Miramar, Florida,
Submitted:
Updated:

Razoreye Media Group
1011 - 246 Stewart Green SW Calgary, Alberta,, T3H 3C8 Nationwide, Canada
Phone:
305-671-3165
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I payed for their 1 time service fee to find a college buddy, & I have been charged now approximately 3 months in a row in the amount of $9.95 from my checking account. I did not sign up for any monthly service with this company nor did I expect this sort of blatant unethical highway robbery. I will be canceling my debit card immediately & I will also be aggressively pursuing reimbursement along with spreading the word about this company & their fraudulent business practices. Stay Away form these c**k Sucking Sons of Bitches!!!! (Web Detective) Subsidiary of Razoreye Media Group..

Rohan

Miramar, Florida

U.S.A.


1 Updates & Rebuttals

Kelly Smith

Orcutt,
California,
U.S.A.
Terms & Conditions are very clear.

#2UPDATE Employee

Mon, January 28, 2008

I am sorry but in order to continue with your purchase you must check a box that you have read and agree to all the terms and conditions: *Agreement of Terms & Conditions Please check the box above to proceed with your Web Detective Pro purchase. By continuing below and purchasing this service, you understand and agree to all our terms and conditions. We cannot guarantee that ALL records are accurate or available in our databases and should not to be used for employment decisions, unlawful acts, stalking, harassing or embarrassing others. Annual memberships are a one-time charge only and can be renewed at the end of the subscription term. Trial memberships are recurring memberships. If you don't cancel a trial membership within the 3-day trial period, you will be billed a small fee of $9.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing immediately; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee. Also on the receipt that is sent out after purchase it states the charge will be $9.95 monthly/indefinitely and last in the confirmation email that is sent out with your access information we state: Please remember that all 3-day trial memberships as well as MONTHLY memberships are recurring in nature and we assume you want to continue using your membership unless otherwise notified. On our order page we clearly outline that "3-day trials recur at $9.95 unless cancelled. Monthly memberships recur unless cancelled." Not only do we provide all of the above information but we do also provide an email address: [email protected] - we do also have a 1-800 number for customers to call. As you can see we do provide ample information about the billing nature of the product you are purchasing as well as many avenues to choose from to cancel within the three day time frame. Again a client can not continue with their purchase until they check the box stating that they have read and agree to the terms set above. Thank You.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//