Do not use this service. They claimed to have service manual that can be downloaded for $1.95 only. After you sign up for the service, they charge you $110. Then when you try and use it, the file you want to download doesn't actually exist.
I also ran into the same issue may other users did when they called the bank to dispute the charge. The bank didn't want to help. They don't see the problem. This is obviously a scam based on the number of complaints I've seen.
This company should be shut down. They are theives hiding behind a computer.