Complaint Review: RecordsArea.com/members - CLKBANK_V94EZN8N - Internet

Today I called 1-800- 390-6035 about a charge on 5 November 08 to myMaster card acct. After reading them the following information, They hurriedly said they would credit the $24.94 to my Master Card acct. I ask for an E Mail confirmation and was told it had already been sent -= but that was over an hour ago and it has not arrived.

Her is a letter thatexpalins in detail:

Greetings:

This is a letter describing unsatifactory Service. My comments are in - Bold Type, others are copied:

Today I received the following E mail.

********************************

From: [email protected]

To: [email protected]

Sent: 12/8/2008 2:32:29 A.M. Central Standard Time

Subj: Re: VERIFIED - Customer Requires Technical Assistance

Hello Client,

Thank you for contacting our support team.

Please login using the following link below:

http://www.recordsarea.com/account/

Please use this to login into your account.

Username: [email protected]

Password: XXXXXXX (X' ed out for security reasons)

Copy & paste the username and password for perfect login. Then click "I accept".

Have a wonderful day and thank you for your patience while we help to serve

your needs.

PS: Kindly make further communication in reply of this mail only to get faster response.

Sincerely,

Michelle

Records Area Support

----- Original Message -----

From: LeRoy Eastes

To: RecordsArea.com Support Site

Sent: Monday, December 08, 2008 1:41 AM

Subject: VERIFIED - Customer Requires Technical Assistance

Customer Support Request

Status VERIFIED

Full Name LeRoy Eastes

Email [email protected]

Username [email protected]

Question My MasterCard acct was charged $24.94 on 5 Nov 08 by CLKBANK_V94EZN8N. I had recieved an E mail as shown follows: Thanks LeRoy Eastes For Ordering the Death-Search.com Membership! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, please use our support desk system here. Please login to RecordsArea.com by using the username and password then following the link below: Username: [email protected] Password: cricket Email: [email protected] http://www.RecordsArea.com/members/ Your recent purchase of the Death-Search.com membership will show a charge by CLKBANK*COM on your bank statement. Sincerely, Death-Search.com Team www.Death-Search.com - - - - - - - - - However, when I try to sign to use this service, it doesnt come up and is not available. I have a very fast processor and plenty of hard drive and have no problems with other web sites. Please advise LeRoy F. Eastes

Clickbank Receipt V94EZN8N

Date of Purchase 2008 Nov 06

Thanks for your participation.Please do not reply to this email. This mailbox is not monitored and you will not receive a response.Sincerely,RecordsArea.com Teamwww.RecordsArea.com

*************************

My comments again -

When I go to thew web site - http://www.recordsarea.com/account/ as recommemnded, I get the following:

Google Advanced SearchPreferences

Web

Results 1 - 1 of 1 English pages for http://www.recordsarea.com/account/. (0.17 seconds)

Search Results

1. Rip-off Report: Records Area/government-records.com Corrupt ...

http://www.recordsarea.com/account/ Internet, U.S.A.. Submitted: 2/19/2008 3:51: 53 PM. Modified: 2/19/2008 3:52:00 PM. Reported By ...

www.ripoffreport.com/reports/0/310/RipOff0310197.htm - 44k - Cached - Similar pages

Found at

http://www.ripoffreport.com/reports/0/310/RipOff0310197.htm

Report: Records Area/government-records.com

Category: Credit Card Fraud http://www.ripoffreport.com/searchresults.asp?q1=981

Records Area/government-records.com Corrupt companies Internet

Read how Ripoff Report saves consumers millions.

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Records Area/government-records.com

Phone:

Fax:

http://www.recordsarea.com/account/

Internet

,

U.S.A.

Submitted: 2/19/2008 3:51:53 PM

Modified: 2/19/2008 3:52:00 PM

Anonymous

Eugene, Oregon

Ripoff Report Verified Safe

I have subcribed to this service on the Internet on 2/16/08. The cost was charged to my visa. After registering with this country I searched for the family names of all my grandparents and none were found. I also entered names of some relatives that are alive and none were found.

On 2/17/08 I sent them an email requesting cancellation of the purchase and my money refunded. So far I have not heard from this company.

I found the email from Solveig28 from Liverpool and totally agree with all he has said.

Roy anonyomous

Gulfport, Mississippi

U.S.A.