- Report: #695623
Complaint Review: Red Frog Beach Club - Internet Internet
Reported By:
Adolph -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Red Frog Beach Club
Internet, Internet, United States of America
Phone:
Web:
http://redfrogbeach.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Red Frog Beach Club Pillar Panama, Oceans Group International Misrepresentation, fraud, Internet
The Developers at Red Frog Beach promised to build us a home that was to be up to US standards. The contract was signed in 2006. The home was to have 4 bedrooms, 3 baths, central air and heat. Some time in 2008 there was a labor strike that lasted about a year. At about that time, and without our consent or knowledge, the plans of the home changed. It was now a 3 bedroom home and instead of central air, the bedrooms now had window units. The people at Red Frog have refused to acknowledge these changes and have insisted that we close on the home. After telling them that we were canceling our contract, they ignored our request and proceeded with plans for the closing. In December of 2010, we received a certificate of Occupancy and were told that the closing would take place in February 15, 2011 and that we could do a walk through on February 14th. A construction engineer that we hired to oversee the construction of the home was sent to do the required walk through but was told when he arrived at the property, that he could not do a final walk-through prior to closing. We did manage to get some pictures of the property that showed that there were no appliances installed, cabinets that needed to be installed and painted, flooring that needed to be installed and a house full of furniture that was purchased was nowhere to be seen.
2 Updates & Rebuttals
Management Team
W. Palm Beach,Florida,
USA
Setting the Record Straight
#2REBUTTAL Owner of company
Tue, February 22, 2011
We are very proud of the fact that homes at the Red Frog Beach project have been and continue to be built in compliance with all agreed upon specifications, meeting the high standards of the project. The home in question here was built to the highest standards and to the specifications set forth in the client’s contract, including the correct number of bedrooms, appropriate appliances, and so on. The client’s furnishings are on the island and ready for installation upon closing. Most of our clients are happy with their homes upon closing. As everyone knows, the management of the Red Frog Beach development takes any and all client concerns very seriously. We value the opportunity to work with clients in resolving any concerns. When a client is not happy or has any concerns, we want to hear directly from that client. The appropriate forum for doing so, however, is not a public blog. We invite this particular client to raise directly with us any and all concerns, which we will work hard to address.
Management Team
W. Palm Beach,Florida,
United States of America
Setting the Record Straight
#3UPDATE Employee
Tue, February 22, 2011
We are very proud of the fact that homes at the Red Frog Beach project have been and continue to be built in compliance with all agreed upon specifications, meeting the high standards of the project. The home in question here was built to the highest standards and to the specifications set forth in the client’s contract, including the correct number of bedrooms, appropriate appliances, and so on. Most of our clients are happy with their homes upon closing. As everyone knows, the management of the Red Frog Beach development takes any and all client concerns very seriously. We value the opportunity to work with clients in resolving any concerns. When a client is not happy or has any concerns, we want to hear directly from that client. The appropriate forum for doing so, however, is not a public blog. We invite this particular client to raise directly with us any and all concerns, which we will work hard to address.
