- Report: #878556
Complaint Review: Reeds Jewelers - Albany Georgia
Reported By:
anonymous -
Albany, Georgia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Reeds Jewelers
1604 Dawson rd Albany, 31707 Georgia, United States of America
Phone:
12298880408
Web:
Categories:
Business Rating:
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Reeds Jewelers Managers: richard, bobby jliars,morally bankrupt, no empathy for the little person who has nothing Albany, Georgia
I purchased a ring costing 3,577.94 from Reeds Jewelry on April 10th 2012.
Gayle Obrien, the salesperson and Richard, the manager, told me I had 10 days To wear the ring and decide if I wanted to keep it or return it for a full refund. The Ring had to be sized from a 7 to a 10(I never took it out of store) I was called on the
19th(the same day of my surgery-of which they all knew about) and left a message On my voicemail saying the ring was ready for pick-up.
On the 20th, my daughter Drove me to get it. On the 25th, after seeing the doctor, I went into Reeds to return
The ring and they refused to give me a refund citing I was past the 10 day purchase Date and to read my receipt(which I never received) and which I was never told would be an issue . I was told I had 10 days to WEAR the ring(because I had misgivings when buying it-the cost and the color(white gold opposed to yellow gold
Gayle Obrien, the salesperson and Richard, the manager, told me I had 10 days To wear the ring and decide if I wanted to keep it or return it for a full refund. The Ring had to be sized from a 7 to a 10(I never took it out of store) I was called on the
19th(the same day of my surgery-of which they all knew about) and left a message On my voicemail saying the ring was ready for pick-up.
On the 20th, my daughter Drove me to get it. On the 25th, after seeing the doctor, I went into Reeds to return
The ring and they refused to give me a refund citing I was past the 10 day purchase Date and to read my receipt(which I never received) and which I was never told would be an issue . I was told I had 10 days to WEAR the ring(because I had misgivings when buying it-the cost and the color(white gold opposed to yellow gold
1 Updates & Rebuttals
anonymous
Albany,Georgia,
United States of America
Things Made Right By Reeds
#2Author of original report
Thu, May 17, 2012
After filing a lawsuit on Reed's Jewelers, I was contacted by Mr. Kresge informing me that in the best interest if their store and good customer service, he is willing to refund the 3,577.94 for the purchase price of the ring I bought from their Albany store. In exchange for the refund I have to rescind the derogatory statements made on here and the rescind the lawsuit, which I am willing to do.
