- Report: #5460
Complaint Review: Regency Camera - Brooklyn New York
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Author Not Confirmed
Why?
Regency Camera
196 Avenue U Brooklyn, 11223 New York, U.S.A.
Phone:
800 899-7994
Web:
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Regency Camera misrepresentation
I ordered a camcorder at a very good price. Thats were the good ends and after a long hard sell sales pitch on items that I had not price shopped for, I in error accepted the word of the sales man on what a good deal I was getting.
Be sure to check them out since the extras are not at a competative price. Then I was told that the high price for shipping was the required insurance and for 3 day delivery. I receive the camcorder 9 days latter. They said that it was UPS fault but when I checked they did not ship it until 4 days after my credit card was charged.
They also did not sent genuine SONY items as I was told and was displayed on thier WEB site. They sent a extended warranty from a company that I cannot locate except by the 800 number on the mail in.
Regency will not give me any satisfaction by phone and will not respond to E-Mails so that I would have written proof. Stay away from them!! I have had very good experiences with ETRONICS. The total bill would have been less. Do not get sucked in on the main item price.
Be sure to check them out since the extras are not at a competative price. Then I was told that the high price for shipping was the required insurance and for 3 day delivery. I receive the camcorder 9 days latter. They said that it was UPS fault but when I checked they did not ship it until 4 days after my credit card was charged.
They also did not sent genuine SONY items as I was told and was displayed on thier WEB site. They sent a extended warranty from a company that I cannot locate except by the 800 number on the mail in.
Regency will not give me any satisfaction by phone and will not respond to E-Mails so that I would have written proof. Stay away from them!! I have had very good experiences with ETRONICS. The total bill would have been less. Do not get sucked in on the main item price.
