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  • Report:  #118414

Complaint Review: Regions Bank - Cartersville Georgia

Reported By:
- Cartersville, Georgia,
Submitted:
Updated:

Regions Bank
200 West Main St. Cartersville, 30120 Georgia, U.S.A.
Phone:
770-382-4171
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I signed op for overdraft protection about a year ago. Basiclly how it works is i have a $500 line of credit that is drafted into my account in $100 increments if needed. Additionally, if I overdraft more than $500 the amount needed will be placed into my account and the balance over $500 will be returned immeadeatly following my next deposit.

EXAMPLE:

I have $100 in the bank and i write a check for $650 now im overdrawn $550. Overdraft Protection kicks in and deposits $600. When my paycheck deposits they take $100 (plus intrest) and I can elect to make monthly payments on the rest or pay the full balance.

Still with me? Good! I checked my account regester online on 11.9.04 to see what my balance was (keep in mind that my direct deposit was due first thing in the morning on 11.10.04) and i found something odd. Even though I had OVERDRAFT PROTECTION on my account there was TWO OVERDRAFT FEES totaling $60! Plus two deposits from my premium line (overdraft protection) one for $300 and one for $100! I had to wait till the next day to call because of the holiday but when I called hhe 800 number to find out what went on they said that the checks were set aside for return! But the strangest thing yet is the pattern in witch every thing came thru the account. I'll show you

Debits | Credits | Balance

Balance at the beginning of 11.9.04 164.46

Prem. Line Adv. 17.78 182.24

(Overdraft Protection)

Check 166.58 15.66

Unexplained 5.00 10.66

fee

Bogus NSF 60.00 -49.34

Paycheck 409.22 359.88

Direct Deposit

Prem. Line Adv. 300.00 659.88

Prem. Line Adv. 100.00 759.88

Check 16.30 743.58

Check 20.19 723.39

Credit Limit 405.00 318.39

OverPay*

Check** 232.00 86.39

Check** 40.52 45.87

Paycheck 472.72 518.59

Direct Deposit

*this is were Regions takes back there money they loaned above my $500 credit line (plus intrest) also note that when they held the checks to return they did not release them until they had taken back this money so I paid intrest on it and did not use it.

**These are the checks that came thru NSF they total up to $309.01, $100.21 less than my paycheck.

Also note that the first time that my account went neg. was when the NSF fee was prosessed.

I have called multiple times and i get no results the last two times I called the branch and they fowarded me to someones voice mail. I am very tired of working all day to give the bank my money. Can anyone help?

P.S. Dose anyone know if Wachovia is a good bank?

Walter

Cartersville, Georgia
U.S.A.


7 Updates & Rebuttals

Steve

Bradenton,
Florida,
U.S.A.
It makes absoluetely NO DIFFERENCE in which order transactions are posted..

#2Consumer Suggestion

Fri, October 13, 2006

IF you have the money in your account when you make the transaction! This is a very hard concept for people to understand, and only people who do not understand it pay NSF fees. Here's how you avoid the fees. Keep an accurate checkbook register. NEVER depend on the ATM for an accurate balance. NEVER record a deposit in your register until it POSTS. No not "float" checks. It amazes me how many people do not keep an accurate checkbook register, then come on here and report a rip off when they get charges NSF fees as per their contract. I have NEVER paid an NSF fee in 32 years of having a checking account. Not one! Why do you suppose that is? Switch to money orders and check cashing stores if you cannot properly maintain a checking account register. Using overdraft protection is a very bad idea, and it is expensive. It should be avoided. And you should never go below $100 in your account if you are negligent in maintaining your account. And, it is STANDARD practice at MOST banks to process checks/charges before deposits on the same business day. That, too is in your contract.


Jo

Springfield,
Tennessee,
U.S.A.
How Regions processes transactions

#3Consumer Comment

Fri, October 13, 2006

I had the same problem with overdraft fees. When I called I was told that the order in which they process transactions is Checks show first, then deposits then checkcard/atm transactions. I also found out that if a transaction shows pending one day and is not there the next it is because they show the transaction when it occurs, but if after 3 days they don't have the paper backup from the company that you purchased from they will drop it off of your account only to repost it when they get the back up. I am looking for a new bank.


Jo

Springfield,
Tennessee,
U.S.A.
How Regions processes transactions

#4Consumer Comment

Fri, October 13, 2006

I had the same problem with overdraft fees. When I called I was told that the order in which they process transactions is Checks show first, then deposits then checkcard/atm transactions. I also found out that if a transaction shows pending one day and is not there the next it is because they show the transaction when it occurs, but if after 3 days they don't have the paper backup from the company that you purchased from they will drop it off of your account only to repost it when they get the back up. I am looking for a new bank.


Jo

Springfield,
Tennessee,
U.S.A.
How Regions processes transactions

#5Consumer Comment

Fri, October 13, 2006

I had the same problem with overdraft fees. When I called I was told that the order in which they process transactions is Checks show first, then deposits then checkcard/atm transactions. I also found out that if a transaction shows pending one day and is not there the next it is because they show the transaction when it occurs, but if after 3 days they don't have the paper backup from the company that you purchased from they will drop it off of your account only to repost it when they get the back up. I am looking for a new bank.


Jo

Springfield,
Tennessee,
U.S.A.
How Regions processes transactions

#6Consumer Comment

Fri, October 13, 2006

I had the same problem with overdraft fees. When I called I was told that the order in which they process transactions is Checks show first, then deposits then checkcard/atm transactions. I also found out that if a transaction shows pending one day and is not there the next it is because they show the transaction when it occurs, but if after 3 days they don't have the paper backup from the company that you purchased from they will drop it off of your account only to repost it when they get the back up. I am looking for a new bank.


Thomas W

Dalton,
Georgia,
U.S.A.
Hey Walter

#7Consumer Comment

Sat, January 08, 2005

Hey Walter just found wachovia on rip off report at: http://www.ripoffreport.com/results.asp?q1=ALL&q5=wachovia&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0 there 60 disatisfied people with them.


Thomas Wolfgang

Dalton,
Georgia,
U.S.A.
I have some suggestion

#8Consumer Comment

Sat, January 08, 2005

I had wachovia and they are close to the same thing as regions bank is no good at all i have now a account by BB&T and think they are a good bank haven't been with them long but also have one with a local bank and they are good too but regions is horrible had an employee of regions bank threaten me to kick my @$$ and if i had a problem in a public place. i learned that even if your not working as long as you are outsdie of work and still working for the place of work your working at you are still representing that place. would prosecute but seems that criminals get away with stuff.

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