Jennifer
Sacramento,#2Author of original report
Thu, June 15, 2006
Yeah, I complained while I was there. Cried, actually. And the manager said to come back and she will fix it, gave me a new appointment to come and work with the manager directly, which is why I paid.
Jennifer
Sacramento,#3Author of original report
Thu, June 15, 2006
Yeah, I complained while I was there. Cried, actually. And the manager said to come back and she will fix it, gave me a new appointment to come and work with the manager directly, which is why I paid.
Jennifer
Sacramento,#4Author of original report
Thu, June 15, 2006
Yeah, I complained while I was there. Cried, actually. And the manager said to come back and she will fix it, gave me a new appointment to come and work with the manager directly, which is why I paid.
Jennifer
Sacramento,#5Author of original report
Thu, June 15, 2006
Yeah, I complained while I was there. Cried, actually. And the manager said to come back and she will fix it, gave me a new appointment to come and work with the manager directly, which is why I paid.
Peter
Pony,#6Consumer Comment
Thu, June 15, 2006
Why did you pay for the service if you were so dissatisfied? Generally, payment for services rendered indicates satisfaction with the work performed. I find it interesting that you never once mentioned bringing your dissatisfaction to the attention of salon management, and trying to work something out before leaving the salon. Seeing as how you have paid and left and are NOW complaining, management cannot be certain that you did not damage your own hair after the fact by doing some crazy home color regimen, and are now trying to blame your lack of expertise on the salon by having them fix your mistake. Not saying that is what happened in your case, but you cannot prove it at this late date.