- Report: #1445433
Complaint Review: Regus - New York New York
Reported By:
Carol Dyer -
New York, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Regus
80 Broad Street New York, 10004 New York, United States
Phone:
212-837-7700
Web:
www.regus.com
Categories:
Business Rating:
(0)
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Regus Regus Global offices Fraud, Fraud, Fraud!! Stay Away New York New York
I’m surprised this company is still operating in the US, they are everything that is wrong with bad business practices, fraud, ripoff and anything that is associated with bad business. From their illicit fees to hidden charges and the highest turnaround in incompetent, unprofessional and bad staff starting with the CEO Mark Dixon. He is never ever available to resolve any issues with tenants because he’s based in the UK and his only concern is collecting money from tenants. They change their policies month to month, they sell enticing office spaces to get you into lease offering all sorts of promotions, however the moment you sign their agreement they start their fraud. I’m personally filing complaints on them with NYS Attorney Generals office, NYC Dept of Consumer Affairs, this is a fraudulent company and the Feds need to investigate and crackdown on them. I’m so frustrated with them that I’m doing everything in my power to report them to all Goverment oversight agencies! They have been using illicit business practices to defraud clients far too long! Outlined is just a few of their illegal and illicit business practices they employ! They have thousands of complaints lodged against them, and the only way to get their attention is by filing reports with Government Oversight Agencies within their operating States!
1-They charge a late fee if you are 1 day late with the rent whether the 1st falls on a weekend or holiday they will charge a late fee if you don’t pay by the 1st. a- charge expensive copying fees, b- printing fees c- use of the kitchen fees d- monthly access keys fees e- internet access fees whatever you can think of name it they charge for it! 2- by the 10th day of the month they suspend your service, 3- They hold on to your mail and most times destroys it 4- Theyre hidden fees will get you wrapped up in charges that you didn’t even think is possible 5- They have no IT department to resolve any technical issues you may have 6- Theyre customer Service is horrific 7- Theyre Unprofessional, they yell cusses and blatantly lie to you or on you 8- They will try to lock you in to an agreement even when you don’t sign a lease with them, you must cancel your lease at least 4 months prior to renewal otherwise they will automatically lock you in with more hidden fees 9- Theyre turnover on their employees/receptionist at are like a revolving door most cases their employees don’t last 6 months. 10- They use illegal and bully tactics on every single tenant. 11- if you try to break your lease they harass you and threaten to sue you 12- Stay the hell away from this Ripoff of a company.
