- Report: #1254547
Complaint Review: Rejuvalux RX - Internet
-
Author Confirmed
Why?
Rejuvalux RX
Internet, USA
Phone:
866-992-9441; 888-510-126
Web:
lashlux.co/campaign/t/m_new/index.php
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rejuvalux RX Green Clover Media, Prodiet Pill, Newskin Beauty, Haircandy, White Kidney Bean, www.esupport911.net This company, or individual, charged my debit card for items which I did not purchase. I noticed the charges on my bank statement. They had an online ad for a free trial of lotion. I ordered the trial for $4.95 shipping. I did not receive the product after one month and when I checked by bank statement noticed that there were 4 charges, two for 4.95 and two for $88.95, each taken out one week after the other. Internet
An advertisement on the right hand column of a web page I was looking at claimed remarkable results from a face cream which would be offered for a free trial. I only needed to pay shipping, which I assumed was the gimmick, since the $4.95 shipping was high for a tiny bottle. I put in the online order on August 18th 2015. On September 12th I checked my bank statement. I had not recieved the lotion and there were four charges on my bank account. The first was for the agreed $4.95. One week later another charge for $4.95 and then a week later a charge for $88.95 and then two days later another charge for $88.95. They all had different business names, but they all had the same bank number listed in Florida.
They all had different phone numbers, so I started calling the numbers listed on my bank statement. Two were disconected numbers, one was a recording to go to www.esupport911.net, which did not exist. The fourth number was answered by a man who had my order record and he told me I had ordered a subscription, which I had not. I went into my browser history, for they had never sent an email confirmation, and found the entire ad and site I had ordered from and there was no mention of subscription and no mention of $88.95 anywhere on the ad or order form, not even in small print.
I told him it was an unauthorized charge and it needed to be returned immediately. He said he would refund the charges in 14 days. I said that was not exceptable and so then he said he would not refund my money. I asked his name which he replied Eric Thompson (he could barely speak English, so that name seems unlikely) I asked the address of his company and he told me Peoria, Georgia, which does not exist. The ad was for Rejuvalux RX, but it looks like this company or individual claims to sell many unrelated products. People should be warned to not order from this site and the guy needs to be caught.
