- Report: #210773
Complaint Review: Rent A Center - Athens Georgia
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Rent A Center
2177 West Broad St Athens, 30606 Georgia, U.S.A.
Phone:
706-549-0341
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Rent A Center ripoff Athens Georgia
Rent A Center is very well known for their rude arguementive ways with there customers.They are nothing more than a con artist company reeling poor customers in and lying to there faces and trying to rip-off everyone.
My story is pretty close to everyone elses.
I had been doing business with them for several yrs. and always was a good paying customer I was suppose to be a valued Gold Member.Right, whatever that was suppose to consist of.
Back in July my father who lives in oklahoma fell ill and I had to go and help him for awhile in oklahoma. So I made a payment on7/2/06 and right after that I got the call from my family that my dad was sick.
So I called RAC a few days after I made my last payment (called on 7/5/06)and told them I would be going out of town a was unsure when I would return for them to just come pick my computer,washer,and dryer. Well needless to say they did 12 days later!
Then just the other day, I was going to repurchase my washer and dryer which they did not have after I had paid 7 months and so I choose another one . Then after I was paying for the new set my cell rang and I was not paying attention to how much I was being charged on my debit card until I left.
Then I call the store and asked them;"what exactly did they charge me for since I only purchased $29.99 wk set." and he replied "you where charged for past payment on the old set". And I told them that "I was not liable for any payments since it took them 12 days to come pick up then old set".
So he started to become really rude and arguementive and told me "oh,well you signed the receipt so you have to pay".After he said that I told him I wanted my money back and to cancel my new order and my money back on that as well.His responds was; "you can't get your money back". and hung up on me. So I tried like everyone else to call corprate but no luck.
So I called my back and are having them cancel and make them dispute the charges for me. The hell with RAC, they really are rude,unorganized,and they truely lack communication skills.
I went to Aaron's the same day and got the greatest customer service I have ever experienced. Rac is a rip-off prying on poor people.
So good luck to anyone that can make them Pay!!!
Angela
bogart, Georgia
U.S.A.
My story is pretty close to everyone elses.
I had been doing business with them for several yrs. and always was a good paying customer I was suppose to be a valued Gold Member.Right, whatever that was suppose to consist of.
Back in July my father who lives in oklahoma fell ill and I had to go and help him for awhile in oklahoma. So I made a payment on7/2/06 and right after that I got the call from my family that my dad was sick.
So I called RAC a few days after I made my last payment (called on 7/5/06)and told them I would be going out of town a was unsure when I would return for them to just come pick my computer,washer,and dryer. Well needless to say they did 12 days later!
Then just the other day, I was going to repurchase my washer and dryer which they did not have after I had paid 7 months and so I choose another one . Then after I was paying for the new set my cell rang and I was not paying attention to how much I was being charged on my debit card until I left.
Then I call the store and asked them;"what exactly did they charge me for since I only purchased $29.99 wk set." and he replied "you where charged for past payment on the old set". And I told them that "I was not liable for any payments since it took them 12 days to come pick up then old set".
So he started to become really rude and arguementive and told me "oh,well you signed the receipt so you have to pay".After he said that I told him I wanted my money back and to cancel my new order and my money back on that as well.His responds was; "you can't get your money back". and hung up on me. So I tried like everyone else to call corprate but no luck.
So I called my back and are having them cancel and make them dispute the charges for me. The hell with RAC, they really are rude,unorganized,and they truely lack communication skills.
I went to Aaron's the same day and got the greatest customer service I have ever experienced. Rac is a rip-off prying on poor people.
So good luck to anyone that can make them Pay!!!
Angela
bogart, Georgia
U.S.A.
