- Report: #1322102
Complaint Review: rent a center - ofallon Missouri
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Author Not Confirmed
Why?
rent a center
32 ofallon sq ofallon, 63366 Missouri, USA
Phone:
636-281-4414
Web:
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Business Rating:
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Rent-A- Center Ripoff ofallon Missouri
we bought a washer an dryer from rent a canter march 10 2016 on a special they had. i went back in april and was talking to the manger that was there then an told her the washer was dented so she told me that she would take more off and she did an gave me a new contract. i also told her that i had a paper from where i had rented a washer and dryer before a pmt freeze for 568.05 and if my waher and dryer was paid off before 90 days that i only owed 649.48 so she told me to bring it in. so a few days later when i went back she was out having her baby so i talked to someone ealse there and they said they would take care of it that it had not been taken off. so about a week went by an i heard nothening so i called and a women answered said he was not there but that it had not been taken off. that they would handle it. so this whole time i have still been making my pmt went in to make a pmt wanted to get it on a month. the man there told me to go ahead a pay a month an he would get my account updated. that was on july 1st went to make a pmt om aug 1st and it showed my account behind so i called and they said he was no longer there so know they want to pick up my items. this place is a joke sence the manager sarah has been gone.and sence they are cheating me ill never do business there again so take my advice and stay away
1 Updates & Rebuttals
RAC Employee
Texas,USA
Customer Service
#2UPDATE Employee
Fri, August 12, 2016
Hi there, I work for Rent-A-Center. We would be happy to look into your account further and see if there's anything we can do to help clear things up. Whenever you get a chance, please give our customer service team a call at 1-800-422-8186. Thank you.
