;
  • Report:  #1185671

Complaint Review: rentalcars.com - Internet

Reported By:
unicycle6869 - Los Angeles, California,
Submitted:
Updated:

rentalcars.com
Internet, USA
Phone:
1-203-299-8000
Web:
www.rentalcars.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I looked up rental cars on Kayak and rentalcars.com was by far the cheapest so I paid the $350 to reserve. I get to the airport to pick up my car and they say I owe an additional $400 for misc fees ($7/day fee, and all sorts of other silly fees). I immediately said this is bullshit but sure enough in the fine print it states "Premium Location Fee - 3% - 24% of rental extras charges. Road Fee/ Road Licence Fee - $7.15 per day". Are you f'ing serious! Of course they charged 24% and not 3%.

I will NEVER EVER use this company again and seriously think they should be banned from renting cars and scamming people into thinking they are getting a good deal when in fact you actually pay double the rate of what you could have rented a car for. DO NOT USE THIS COMPANY!



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//