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  • Report:  #1204537

Complaint Review: Rentalcarss.com - Nationwide

Reported By:
Patrick - clearwater, Florida,
Submitted:
Updated:

Rentalcarss.com
Nationwide, USA
Web:
rentalcars.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I rented a small car with Rentalcars.com for he 10th January, 2015 until the 11th - so ONE day. The rental agency at the Brussels aiport was Hertz.

I pre-paid the car $103.00. When I returned the car after ONE day, I got another bill of $168.00 which was billed AMEX.

So my total bill for ONE day (Opel Corsa) was over $270.00.

I called both parties and NONE was willing to find out where the mistake was - in fact they did not assume thereak was a mistake.

After wasting about 2 hours trying to handle this overbilling, I had to tell them I would dispute the bills with AMEX. Both agents told me "I can understand:... but did nothing to help.



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