- Report: #404290
Complaint Review: Reservation Rewards - Nationwide
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Author Confirmed
Why?
Reservation Rewards
P.O. Box 855 Shelton, CT 06484 Nationwide, U.S.A.
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Reservation Rewards charge membership fee $12 every month in your account, act now! Shelton, Connecticut Internet
Don't let them charge you every month without your authorization.
Call the number 800-732-7031 and you will get refund.Here is what I got from the company,they are still nice and I think this ugly move was done by their marketing department. Below is their reply:
"Thank you for contacting Reservation Rewards.
Our records show that you or someone in your household joined Reservation Rewards through a special rewards program after completing an online transaction with Orbitz. After your transaction you were offered and accepted a membership in Reservation Rewards. Immediately next to the offer the Offer Details were displayed which included the agreement that after your trial period ended we could bill the low monthly membership fee of $12 to the credit card debit card or PayPal account you used for your transaction with Orbitz.
This membership was cancelled effective xx-xx-xxxx and we have issued a refund of $12 for the membership fee billed on xx-xx-xxxx. Your refund will show on your credit card debit card or PayPal account within the next 3-5 business days.
If you require further assistance please contact our Customer Service Department at 800-732-7031. Our Customer Service Representatives are available Monday through Friday 8:00 am to 11:00 pm Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 5:00 pm ET.
Sincerely
The Reservation Rewards Team
[email protected]"
Jimmy
Syracuse, New York
U.S.A.
Call the number 800-732-7031 and you will get refund.Here is what I got from the company,they are still nice and I think this ugly move was done by their marketing department. Below is their reply:
"Thank you for contacting Reservation Rewards.
Our records show that you or someone in your household joined Reservation Rewards through a special rewards program after completing an online transaction with Orbitz. After your transaction you were offered and accepted a membership in Reservation Rewards. Immediately next to the offer the Offer Details were displayed which included the agreement that after your trial period ended we could bill the low monthly membership fee of $12 to the credit card debit card or PayPal account you used for your transaction with Orbitz.
This membership was cancelled effective xx-xx-xxxx and we have issued a refund of $12 for the membership fee billed on xx-xx-xxxx. Your refund will show on your credit card debit card or PayPal account within the next 3-5 business days.
If you require further assistance please contact our Customer Service Department at 800-732-7031. Our Customer Service Representatives are available Monday through Friday 8:00 am to 11:00 pm Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 5:00 pm ET.
Sincerely
The Reservation Rewards Team
[email protected]"
Jimmy
Syracuse, New York
U.S.A.
