- Report: #459599
Complaint Review: Resort Equity Marketing - Altamonte Springs Florida
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Author Confirmed
Why?
Resort Equity Marketing
801 West Sr 436,suite 2101 Altamonte Springs, 32714 Florida, U.S.A.
Phone:
800-234-1345
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Resort Equity Marketing Paid $349 for nothing! Altamonte Springs Florida
We chose to pay them to sell/rent our timeshare.There contract does state we need to call ever 90 days if we don't hear anything then they would update the account and we would be good for another 90 days.Well we didn't remember this so our account was close out.Contract does not state they'll close the account after 6 months i was told that on the phone.I think a courtesy call would have been nice but they don't do that they don't care what happens after you give them the money.So I strongly recommend NOT hiring this company to sell your property they are only looking out for themselves!
Sherry
hokah, Minnesota
U.S.A.
Sherry
hokah, Minnesota
U.S.A.
1 Updates & Rebuttals
Anonymous
Longwood,Florida,
U.S.A.
I worked for this company...The rebuttals made by 'satisfied costumers' are fake..
#2UPDATE Employee
Mon, June 15, 2009
If you are thinking about selling your timeshare, please read this first. I worked for Resort Equity Marketing for a couple of weeks before quitting in disgust. They call your home insinuating that they are either part of your timeshare company or that they have an interested buyer for your timeshare that will be part of their upcoming 'showcase.' They claim to need a listing fee in order to process the sale of your timeshare. This is untrue. They only attend one to two showcases a year, if that. The listings on their websites are vague and hard to search. The listing fee they ask for is based on how much money they feel they can get from the client, and that is why you see so many different fees being presented on Rip-off Report. One client may pay $1250 another $399, with the other half due on sale or rental. The estimate they give you on how much you can sell or rent your property for is made up by the salesperson on the phone and NOT a search of their last three months database as they claim. In addition, the telephone sales person you speak to gives you a fake name, so you will never be able to track them down. The only portion of the call that is recorded and real is when they verify your credit card information, they want to make sure that is right. They send out your contract, telling the customer they have the right to cancel. They send the contract US mail and by the time, the customer receives it and is able to read it the cancellation time has expired. The contract is basic and simple but it works. They make no promises to sell your timeshare in writing, and make it mandatory for a customer to call and 'update' their information every 90 days. If a customer fails to do so, their information is removed from their system. Before I left the company, Resort Equity Marketing had started a campaign to fill the internet with positive reports on the company. Employees and other folks associated with the company write them and spread them throughout the internet. They are not actual consumers. Please do not use this company. If you have used this company, please file a complaint with the proper authorities.
