- Report: #463020
Complaint Review: ResVer XP - NutraLane - ARvada Colorado
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Author Confirmed
Why?
ResVer XP - NutraLane
6452 Fig Street, Ste. A ARvada, 80004 Colorado, U.S.A.
Phone:
877-242-1376
Web:
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ResVer XP - NutraLane Complete Ripoff - fraudulently taking funds not authorized. Arvada Colorado
I stupidly ordered a product ResVer XP from NutraLane. This was not sent to me in a timely fashion. I gave the company my debit card number for shipping and handling. There is no way a person could sample this product in the time frame they allow from the time of the order. I ordered on 5/26/09, received approximately 5-7 days later. It was capsules that looked exactly like a product called Purity 12. I did use it for 3 days, called the company as I had to have a return authorization number. Was given a cancellation number and a return authorization number. I sent it USPS PriorityMail with Delivery Confirmation on 6/11/09. On 6/17/098 the company fraudulently appropriated $79.90 from my account causing me an overdraft charge of $32.00. I called, they refused to refund my money or pay the overdraft cause by their appropriation, as they claimed it was not returned. I pulled up the delivery confirmation and it was return/accepted on 6/18/09. I did everything I was supposed to do. In my opinion they are thieves, they are pushing a product that only God knows what the capsule contains and steal money by using the time method they used with me. After a second call on 6/19/09 I spoke with someone called Steven, he said that Walmart would not return money without the jeans being returned. I can only laugh at his assumption, when their records indicated the cancellation and they had no right to appropriate the funds from my account in the first place. They are thieves pushing God knows what to take advantage of people once they get their bank numbers.
Jackie
South Bend, Indiana
U.S.A.
Jackie
South Bend, Indiana
U.S.A.
1 Updates & Rebuttals
Nutra Lane
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Fri, July 10, 2009
Jackie, We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 and we will gladly address your concerns and resolve this issue. Sincerely, Supervisor Nutra Lane
