- Report: #1206433
Complaint Review: Retina-X Studios LLC - Internet
-
Author Not Confirmed
Why?
Retina-X Studios LLC
Internet, USA
Web:
www.PhoneSheriff.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Retina-X Studios LLC PhoneSheriff mobile-spy.com retinax.com sniperspy.com Refund not available defective or not Internet
Simply put, this vendor failed to provide me a refund after repeated requests. The issue was the PhoneSheriff software, used on the Android cell phone and event logging from the internet did not work. Specifically the GPS feature did not track the phone. I worked with RetinaX support for three days at about 10 hours to find a solution. They could not resolve it, Then blamed me for the problem, saying that i had other spying software on my device. I purchased PhoneSherriff because the previous solution did not have features i wanted. PhoneSheriff did, but dispite efforts to get the software to work correctly it failed.
I requested a refund, the Director of Support Operations blamed me for the software failure and denied the refund. What a RipOff.
Do not buy this software the support for it is awful bacause it Chat Support only and it almost seemed to be robotic. They kept asking the same questions each day I contacted via chat.
You wont get refund but will be told its your fault. Gotta love that !
