- Report: #1334440
Complaint Review: Retro Fitness East Meadow - East Meadow New York
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Author Confirmed
Why?
Retro Fitness East Meadow
2575 Hempstead Tpke East Meadow, 11554 New York, USA
Phone:
516-712-2386
Web:
http://retrofitness.com/location/eastmeadowny/
Categories:
Business Rating:
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Retro Fitness East Meadow Owners Mike, Amanda & Christina Charged me for months after my membership was canceled. East Meadow New York
I worked out there for 2 years and all was fine. About 2 years ago I moved and canceled my membership. For some reason the gyms billing company continued to charge my card each month for roughly 7 months. When I called to ask for a refund Amanda the manager said how sorry she was and that the gym changed billing companies and they would correct the mistake. It's been another 15 months that has pass and all I get is the run around from them about my refund. I call twice a month and each time I call Amanda her sister Christina are available. The staff tells me to leave a message and they will call back but never do. I final got the owner and their father mike on the phone and he blows me off telling me that his daughter will call me by 5pm and fix the mistake. It's now 3 days later and nothing. I'm filing a small claims complaint as well as better business. Now it will cost them more then the 240 they owe me.
