- Report: #1353383
Complaint Review: Revita Youth - St Petersburg Florida
Reported By:
caroline -
bowling green, Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Revita Youth
PO Box 41542 St Petersburg, 33710 Florida, USA
Phone:
(888)898-4647
Web:
http://revitayouth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Revita Youth aka/Healthy Form Labs Deceptive Advertising and Product not Worth $175.91 Billed After Fact St Petersburg Florida
Ordered three products from this company:
1) Revita Youth - Age Defying Skin Cream - 14 day supply, no commitments $0.00, $4.94 S/H
2) Revita Youth - Age Defying Eye Serum - $0.00, $5.94 S/H
3) Revita Youth - Vitamin C Eye Serum - $24.92, $0.00 S/H
Received instead:
1) Revita Youth - Revitalizing Lifting Serum
2) Revita Youth - Ageless Moisturizer
3) Revita Youth- Ageless Eye Revitilizer
Did not receive product in time allocated, called and was told they were giving me additional trial period to end 1/25/17. When I got the product the next day or so, looked and the products were not even what was ordered but I was assured they were the same product that was illustrated on their site.
Tried one of the products, had a bad smell, so called on 1/25/17 and told them I did not want to receive any more of their products as it did not agree with me. Was never told that I would be billed an additional $175.91 which showed up later on my credit card in two charges. When I called about the charges was told that I got billed this amount because I cancelled too late and they had sent me full sized products. They were agreeable to refunding 35% but the representative said she would check with a supervisor and got me 50% after just seconds being away from the phone. I explained that no one ever mentioned that I would be receiving these additional charges and was told it was on their disclaimer page.
I feel that this company is practicing deceptive marketing and they need to also tell people up front that they will be charged these outlandish prices and not leave it up to the fine print.
This product is not worth what they are charging for it and I am not even confident that I got the products that were advertised.
