I signed up for a membership to help with a resume and cover letter. I agreed to the $1.95 charge and used my credit card for the 2 week trial. I was then charged $39.95 for a pro membership.
There was nothing that said it would automatically renew, nothing that said to cancel after the 2 week trial. No email that said my card would be charged.
I have emailed the support email and will call in person.