Right Honda1
Scottsdale,#2UPDATE Employee
Wed, January 19, 2011
To whom it may concern:
We understand the frustration from buying a car. Unfortunately this complaint wasleft anonymos and I amunable to review this contractual agreement for comment.
Typically on any purchase, the contract will list the agreed price plus tax, title, licensing, registration, and documentation fee. Along with any items that were purchased in the finance office. This amount will show up as the total purchase price on the contract. If there is a down payment that amount will be subtracted from the total purchase price. If there was financing involved the contract will show the total pruchase price plus the interest charge.
What we believe may have happened is confusion over the documentation fee. Documentation fees are charged by every dealership in Arizona and range from $300 to $1,000. Back when that vehicle was purchase our documentation fee was just under $400 and could possibly explain the confusion in the total price.
Please contact me if there are any questions.
Kevin Quigley
Customer Service Manager
Right Honda, 480-778-2555, [email protected]
Flynrider
Phoeix,#3
Mon, August 24, 2009
"I can deal with taxes, fees, and crap they pile on. I know that's part of the business"
Only if you accept it. I buy for the agreed purchase price, plus tax, title and license fees. If the dealer wants to add any bogus fees and charges, he has to include that in his purchase price. Personally, I don't care what they call the fees, if they are part the cost of doing business, then as far as I'm concerned, they're part of the price of the car.
It looks like you paid $6,500 over the agreed price. That's why you got off cheap, with only $500 snuck into the purchase price. They made so much in "extras", they didn't really need to pad the purchase price very much.
I once had a dealer try to include a fee called "profit enhancement" on a contract. I asked if they were serious. They said most people don't even ask what any of the bogus fees are, they just pay them.
Mike
las vegas,#4
Mon, August 24, 2009
First of all I take no part in the auto business, but I have had my UPS and DOWNS when dealing with the dealer. However a 'handshake' 'high five' a 'wink' does not constitute a final sale contract with dealing with an auto dealer. When you basically sign your contract; in other words 'sign your life away' You need to go over anything that is printed on there. If price was your biggest hangup, why on earth did you know when you are finalizing your paperwork that you didn't knotice that it jumped $500. I am not defending the dealer here, but you are a victim of your own neglect.