My internet download speed dropped below 1 mps October 18,2017. It is Nov.18,2017 and still no better. this occures between 600pm and 1200am. I live in rural Illinios, but only 1 1/2 mile from Rise Broadband tower. I can not get an aswer as to when this might be corrected. But they just were paid for another month. I have been in contact with them 5 times concerning this problem. we have a 15 MPS download contract guaranteed 10 MPS.