- Report: #393314
Complaint Review: Rogers Cable - Toronto Ontario
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Rogers Cable
40 Weber St E. Toronto, Ontario, Canada
Phone:
888-764-3771
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Rogers Communications Breach of Contract Toronto Ontario
Rogers Cable provides internet access, cable and wireless services. Rogers has a "cable" monopoly in Toronto granted by the government. There is no competition and Rogers takes full advantage by implimenting a unilateral change to its internet service agreement by initiating download caps and usage fees for exceeding the limit. Rogers reason on the surface is that high volume users negatively effect casual users and that it requires technological upgrades to maintain capacity. When I subscribed, a few years ago, the contract I signed stated that rogers would provide internet service at the prescribed level, however it makes no mention of a limit whatsoever. Rogers "limit" is a cash grab and Rogers cannot justify its' already high internet access fees. I submit respectfully that Rogers has broken its contract and without a new signed contract, has no right to charge additional fees, which have not been agreed.
If anyone else in Toronto or elsewhere would be interested in a "class action", I know a lawyer who may take this issue to court.
Kimmer
Toronto, Ontario
Canada
If anyone else in Toronto or elsewhere would be interested in a "class action", I know a lawyer who may take this issue to court.
Kimmer
Toronto, Ontario
Canada
2 Updates & Rebuttals
Homer
United States of AmericaRogers new internet caps by changing their contract is illegal.
#2General Comment
Tue, January 26, 2010
I'm definitely interested in a class action against Rogers. Their contracts are nothing more than "bait and switch" techniques which are illegal. I strongly suggest someone organize a lawyer and leave that info so we can email or call and build a class action case against Rogers deceptive practices of changing their contracts without my agreement or signature.
Cheers,
H
Asdquet
Toronto,Ontario,
Canada
Read your contract before you agree to it.
#3Consumer Comment
Tue, March 03, 2009
You won't be able to sue Rogers for this. If you had actually read the contract, you would have noticed that there is a clause in there that essentially states that Rogers can unilaterally change the terms of the contract at any time and for any reason with no notice or agreement from you, and that your continued use of the service constitutes your acceptance of the new Terms and Conditions. I hate Rogers as much as the next guy, but you need to learn to read things before you sign them.
